Landlord FAQ: Your Questions, Answered

Preparing your property for the rental market can feel overwhelming, but we’re here to make it easy. Start by ensuring your property is clean, safe, and compliant with legal requirements like fire safety regulations and BER certification. When you work with HouseLet, we guide you through these steps and can even organize any necessary works using our trusted network of contractors. If you need more information, please refer to our Preparing your Property to Let Guide

We conduct a detailed market analysis to recommend a competitive rental price that balances maximizing your income with attracting high-quality tenants. Our advice is based on local market trends, your property’s unique features, and our years of experience in lettings.

We use a proactive and tailored approach to find the right tenants. Your property is marketed on leading platforms like Daft.ie, our website, and social media channels, complete with professional photos and virtual tours. We also match your property with pre-qualified tenants from our extensive database.

We perform a thorough due diligence on applicants, which includes reference checks, rental history reviews, and affordability assessments. Our goal is to find reliable tenants who will treat your property with care and respect. You’ll have the final say on approving prospective tenants.

Yes, we take care of registering your tenancy with the RTB on your behalf, ensuring full compliance with Irish regulations. We’ll also handle rent reviews when the time comes.

For landlords in the HouseLet Complete tier, we’ll handle any tenant concerns and coordinate maintenance or repairs with trusted contractors. All maintenance issues are reported seamlessly through our online maintenance reporting portal. You will be kept informed of all issues and associated costs through this portal. For landlords on other tiers, we can offer support or one-off services as needed.

Our priority is to prevent disputes by maintaining consistently high standards from the outset. We believe that a proactive approach helps avoid costly and time-consuming RTB disputes.

To minimize the risk of disagreements, we ensure:

• All properties are professionally cleaned and well presented.
• Detailed photographic inventories are prepared.
• Tenants are treated with dignity and respect.
• Seamless maintenance reporting through our portal for tenants.
• Issues are addressed promptly and professionally.
• A friendly, solution orientated approach is maintained.

For us, these principles are non-negotiable. Most disagreements can be resolved amicably between both parties without the need for RTB involvement. However, in cases where RTB involvement was necessary, we have consistently achieved successful outcomes, demonstrating the effectiveness of our approach and adherence to best practice.

If you’re on our HouseLet Complete tier, we conduct bi-annual property inspections and provide detailed photographic reports to ensure your property remains in excellent condition. These reports are delivered to you in real time via email as soon as they are completed.

Our cloud-based inspection system also allows tenants to conduct their own self-assessments via our mobile app, encouraging them to proactively report any issues. This ensures that small problems are addressed quickly, preventing further damage and costly repairs.

If inspections are not included in your package, they are available as an additional service—just let us know if you’d like to add them.

Our HouseLet Complete package includes full maintenance coordination, ensuring that any issues are dealt with quickly and efficiently.

We use, an industry-leading 24/7 online maintenance reporting system, allowing tenants to report issues easily—complete with photos, videos, and descriptions—so we can assess and assign the right contractor without unnecessary delays.

Once a request is submitted, it’s automatically logged and assigned to one of our trusted contractors, who will handle the issue promptly. You’ll receive real-time updates at every stage, ensuring full transparency and control.

By using this system, we reduce miscommunication, speed up resolutions, and prevent minor issues from turning into costly repairs, keeping your property in excellent condition with minimal hassle.

We handle rent collection seamlessly, ensuring that payments are made on time with minimal hassle for you. Rent is collected directly from tenants and transferred to your account (less our fee) promptly each month. You’ll receive a detailed financial statement outlining all transactions, giving you full transparency and peace of mind.

Absolutely not. We believe in full transparency, so all fees will be clearly outlined in your contract from the start. There are no hidden charges, no surprises—just professional, reliable service with a straightforward pricing structure.

At HouseLet, we go beyond just letting properties—we raise the standard for both landlords and tenants.

With over 20 years of experience, we blend professional expertise with a personal, hands-on approach. As a family-run business, we take pride in building strong, long-term relationships, ensuring your property is managed with the same care and attention as if it were our own.

What sets us apart:

• Specialists in Property Management– Unlike companies that focus primarily on property sales, we specialize in lettings and property management. Our entire team is solely focused on finding you the best tenants and managing your property, ensuring you are informed every step of the way.
• Tailored Solutions – Whether you need full management or select services, we adapt to your needs.
• Proactive Communication – You’re never left wondering; we keep you informed at every step.
• Smart Technology, Personal Touch – We leverage leading property management systems to streamline operations, but we never lose sight of the human element.
• Commitment to Excellence – From tenant sourcing to compliance and maintenance, we ensure every aspect of property management is handled with professionalism and integrity.

At HouseLet, your property is our priority.

Yes- but only for our own landlord clients. We offer a dedicated sales service designed specifically for rental properties, especially those being sold with tenants in place. Because we already manage the tenancy, compliance, and documentation, we can deliver a smoother and more efficient sales process with minimal disruption.